In Sickness and for Health

Much is said, written, and published about accountable care organizations (ACOs), roadmaps, and how to effectively navigate the field: the importance of best practice protocols, Lean principles, standard work, and analytics. However, not much is discussed about the...

At Your service line

“Service lines” are all the rage in healthcare. Almost every system has a litany of them, but the term is relatively new to the health care delivery environment. Service lines permeate almost every cutting-edge system in the country, but what does the term really...